Returns and Refunds Policy
Returns Policy
You accept the following terms by using questbari.com to place a purchase. We established these guidelines so that you are fully informed of how we handle returns and refunds. These regulations apply to the entire (Bangladesh) nation.
14 Days Return Policy
We have a 14-day return policy, so you have 14 days from the time you receive your order to submit a return request. Your item must be unworn or unused, with tags still attached, and in the original packing in order to be eligible for a return. The invoice or other evidence of purchase is also required.
Return Process
Contact us at support@questbari.com to begin a return. If your request is approved, we’ll send you a return mailing label along with directions on how and where to send your shipment. We won’t accept items that are sent back to us without first requesting a refund.
Damage And Wrong Product or Issue
Please check your order when it arrives and let us know right away if anything is broken, damaged, or defective so we can look into it and make it right. Contact our mail if you want to return a product. The amount of time it may take for your exchanged item to arrive to you will depend on where you live.
How can customers return your products?
By mail
How will customers get the return label?
For defective products = In the box
For customer remorse = Customer responsibility
How many days do customers have to return a product?
14 Days
Select the product conditions that you allow for returns.
New
What is the restocking fee?
No restocking fee
How much will customers pay for return shipping?
No cost
Exchange Product
NOTE: Only damaged, incorrect, or defectively made items are eligible for exchange. Contact us at support@questbari.com if you need to exchange an item.
Restocking Fee?
On returns, we don’t charge a restocking fee.
Someone from Customer Support can help you if you send an email to support@questbari.com
If you have any other questions please contact us address below thank you.
Refunds Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@questbari.com. Please note that returns will need to be sent to the following address: Shiddheswari, Dhaka 1205, Bangladesh 1217
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at support@questbari.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we approved your return, please contact us at support@questbari.com
SUPPORT TEAM 24/7
Phone: +8801688368763
Email: support@questbari.com
Address: 72/C, Shiddheswari Circular Road, Dhaka 1217, Bangladesh